25.6.19
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Dealing with Pushback and Challenge

This 8 - 11 week program is delivered via a blend of video calls with a coach and self-directed learning modules and will take between 10-15 hours to complete, including the ‘homework’ elements. After completion, learners will have a better understanding of how pushback is a normal aspect of interpersonal relationships and can be managed elegantly and with confidence. Learners will be able to reframe their ‘self-talk’ and ensure conversations with challengers become rational and not emotional. Finally, their personal confidence and presence and ability to influence will be enhanced

Skills / Knowledge

  • negotiation