GfK Customer Success Manager-Essentials-gfknewron Market

CSM Essentials - gfknewron Market is a 10 week blended learning program to acquire the foundational knowledge and skills required to be a certified Customer Success Manager (CSM) at GfK. This level 1 (=1 star) program focuses on the gfknewron Market module of the platform (https://platform.gfk.com/). There are 5 certified training program levels in total, with a badge upon completion of each program and a final certification upon completion of all mandatory programs. The program includes: An introduction to the CSM role, gfknewron platform and gfknewron Market module, use case examples, knowledge checks, and real-world learning challenges.